The Effectiveness of Workplace Coaching: A Meta-Analysis of Learning and Performance Outcomes From Coaching

Jones, Woods, Yves, Guillaume, 2015

Short summary:
A meta-analysis aimed at the effectiveness of Executive (referred to in the study as ‘workplace coaching’).

First of all, criteria were defined for ‘results of coaching’. Initially, 54 studies into the effectiveness of Executive Coaching were selected, which focused exclusively on coaching within an organizational setting and in which coaches were ‘practicing’ coaches (and not managers or peer coaches). Ultimately, 17 studies (N = 2267) were included in the meta-analysis. In the study, ‘benefits / outcomes’ were divided into cognitive / skills / affective / personal, in analogy with research from learning and development. A number of ‘moderators’ of Executive Coaching were also specifically looked at, namely the use of multi-source feedback, internal vs external coaches and medium (face to face vs telephone / on-line).

The research showed that Executive Coaching shows a positive effect on all outcomes mentioned, with variations in the strength of the positive effects.

The research concludes with a number of practical recommendations regarding the use of multi-source feedback, the use of internal vs external coaches and the use of mediums for coaching (face to face etc.).

Link: https://bit.ly/3nrkctu

Published in: Journal of Occupational and Organizational Psychology Vol. 89 No. 2 2015

Research type: Quantitative

Number of participants: 2267

Control group: No

Keywords: Meta-analysis, Effectiveness of Coaching, Executive Coaching, Multisource Feedback

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